Designing, building, and launching a new website is no mean feat! We’ve had this in development for a while now, making sure that the purpose is clear, the value is accessible, and the information is engaging. So – without further ado, welcome to the new Smart Directions website. Lots of companies use this opportunity to re-connect with their audience, and refocus their efforts on attracting the right kind of business. We thought it was about time we did the same, so let’s dive into our reasons for a refresh.
Why was it time to refresh the website?
Websites are not like fine wine or delicious cheeses (they don’t get better with age). We loved the look and feel of our website, but the logistics and supply chain industry has evolved substantially in recent years, so we need to move with it.
Understanding the importance of ease and accessibility, our website was designed to be clearer, more comprehensive, and more in detail. Customers will now find it easier to make decisions on using our standard delivery services, and at what point they’ll require a more bespoke solution.
who do we work with?
We work on a monthly contract basis with small to large businesses across the UK. As a third party logistics partner, we pride ourselves on our ability to offer reliable, flexible, and cost-effective solutions to our customers each and every month.
The facilities at Smart Directions HQ enable us to offer our clients warehousing and fulfilment services, in addition to goods transport. With a full logistics solution available, it’s easy to see why we’re trusted by so many e-commerce businesses.
What is fulfilment?
Take the stress out of running your business by handing over customer fulfilment to us. With a dedicated team, reliable stock management and order tracking software, we’re a big asset to product based businesses. But what does our fulfilment service include?
- Receiving customer orders
- Processing each order
- Picking the order from the warehouse
- Packing the order, ready for dispatch
- Shipping
- Returns
Never worry about missing stock or delayed dispatch again!
Where else do we add value?
Our extensive knowledge and impressive experience enables our team to add value and give helpful advice on how to operate a successful product based business in an ever-changing global economy. We can advise on customs clearance, dangerous or hazardous goods, and correct documentation.
Our website also now features information on fuel surcharges, industry specific news and updates, as well as important dates in the logistics diary, which could have an impact on your consignments.
can anyone work with us?
The short answer is yes. We’re a versatile third party logistics partner, and while there are some exceptions, we’re pleased to offer our clients storage, fulfilment, and transport services for a large variety of goods.
Our customers want a partnership. In other words, they handle the front end of their business and we handle the rest. While we often have availability for seasonal contract requirements, our main interest is in long term logistics support.
So – if you’re moving house, moving abroad, or want help collecting a sofa from Facebook, Smart Directions is NOT for you.
how can you get in touch?
Our website features a Contact Form under the Contact Us page – so you can fire off your enquiry, and a member of our team will be in touch. Alternatively, you can give us a call directly using the contact details on the footer of this page. Either way, we’d love to hear from you, and create a logistics solution that keeps business moving for you.