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Great team of people, providing reliable and fantastic service.
Always available for support with bookings or any other shipping questions.
Their understanding of different business needs, whether B2B or D2C and their friendly yet professional approach build a fantastic working relationship, which I am very grateful for.
The partnership we have with Smart Directions has been perfect from the start. They have been with us since we started our company and could not have been more helpful as we have grown. They are efficient, adaptable and super helpful when we have had last-minute projects. The best thing about working with them is that they genuinely care about our business. Smart Directions knows how important warehousing and logistics are to the success of our business and has been there every step of the way to help us succeed.
It has been a joy and pleasure working with Smart Directions for 10+ years.
Anna is always there when you need prices or help, always with a happy and easygoing manner. If on the odd occasion, something goes wrong with a delivery, Anna has this sorted with minimal fuss. None of us want things to go wrong, but this is when you need the support of a fantastic logistics company and team.
In addition to the excellent website functionality, the staff at Smart Directions consistently provide outstanding support. They are overwhelmingly helpful, always going above and beyond to assist with any queries or adjustments we need to make. Their professionalism is top-tier, and they are always willing to adapt, ensuring the customer’s needs are prioritised at every stage of the process. This level of service is invaluable, especially when managing a large volume of shipments, as they help to ensure everything runs smoothly.